The Challenge

“The unleashed power of the atom has changed everything save our modes of thinking and we thus drift toward unparallel catastrophe. …We need two hundred thousand dollars at once for a nation-wide campaign to let the people know that a new type of thinking is essential if mankind is to survive and move toward higher levels.”
– Albert Einstein in a telegram sent to “several hundred” potential donors in America (Princeton, New Jersey: Emergency Committee of Atomic Scientists, May 24, 1946) [1]_YI

Current management and planning, current mental models and world views are not succeeding. At a macro level: Global warming continues unabated. Over 800 million or 13% of the world’s people cannot get enough nourishment while some countries face an epidemic of obesity. The US healthcare system leaves 17% of non-elderly Americans with no healthcare coverage. Most of us look at all the strands and players in these situations and throw up our hands in despair.

But at a more local level problems within enterprises seem likewise intractable. The typical startup lasts less than five years[2].  Managers within established firms more often than not face problems that seem immune to fixes. Attempts to correct one individual problem unexpectedly create more problems elsewhere. For example, fix a sales downturn and flood the plant capacity, etc.  Many companies get stuck and find adaptation to change difficult. The average life expectancy of a northern hemisphere corporation is well below 20 years[3]. Most managers and executives have felt the pain of this challenge, trying to solve problems in one area just to see others pop up or get worse. Many sense intuitively that their methods of diagnosing and planning are not working.

They are right and the current management and planning methods are not working. The embedded way of thinking and analyzing and planning, the current world-view, though widespread and much practiced, does not match today’s needs for a different pattern of thinking —a pattern and tool set that helps us understand the nature of the systems we manage and work within.

The following series of posts on System Rules will lay out one view of this systems-thinking knowledge and toolset. Start the switch; Read more

[1] Cited in part in the article “ATOMIC EDUCATION URGED BY EINSTEIN; Scientist in Plea for $200,000 to Promote New Type of Essential Thinking”, (New York: The New York Times Company, May 25, 1946) — Often paraphrased

[2] Scott A. Shane, “The Illusions of Entrepreneurship: The Costly Myths That Entrepreneurs, Investors, and Policy Makers Live By” (Yale University, 2008)

[3] Arie de Geus “The Living Company,” (Harvard Business Review, 1997)

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Is it a System? – 5 Questions

To make the definition of a system more precise we offer the following description of systems and systems thinking. We adopt many of these perspectives from the published works of Mr. Russ Ackoff and Jamshid Gharajedaghi in the variety of their books on systems thinking and applications (see for example Russell Ackoff, Recreating the Corporation, Chapter 1 The Nature of Systems page 5 and following ). To test whether you can consider a collection a system apply these five (P-A-R-T-S) questions to it:

1. Does It Play a Role? Read more….

2. Do Its Parts Affect It? Read More…

3. Does It Rely On a Subset of Its Parts? Read More…

4. Do the Parts Tie To Each Other? Read more…

Question 5 applies this same test to parts subsets in a system…

5. Do the Subsystems Need Each Other? Read more…

In summary a system passing these 5 questions derives itself from the interactions of its parts, not their actions taken out of the context of the system. Therefore, when one dissects a system, the system loses its defining function and its parts do also. A disassembled washing machine cannot wash clothes. Even when all of its parts sit next to each other, we cannot consider it a washing machine system. The washing machine, becomes one through the interactions of its parts. The same is true of a tree: when disassembled (say, by chainsaw) the tree no longer lives. Furthermore, if one disassembles a system its essential parts lose their defining functions. For example, if we separate the washing machine motor from the drum and from the power source that is essential, it can turn nothing. A tree limb removed from a tree can no longer obtain the water essential for its leaves to perform photosynthesis and feed the rest of the tree with its food sugar sap. Trees perform photosynthesis, not their leaves only. The limb and leaves removed from the tree convert nothing. A sales department cannot function without manufacturing and distribution departments.

No part of a system shares its defining function with the system as a whole. For example, no part of a person –eye, tongue, leg– by itself can live when separated from him or her.

Thus, one cannot divide a system whole into independent parts without stripping it of its essential properties or functions.

This may all seem obvious, but modern man, especially westerners do NOT apply this mental model to their world. As the following posts demonstrate, perceiving the world this way, from a systems perspective, radically changes how one thinks about it and deals with it.

 

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What Do You Mean by “System?”

Describing systems thinking requires that we first define “system”. Despite the commonness of the word, system, defining it proves neither easy nor obvious. In almost every systems thinking workshop we have participated in participants, when asked to define it, at first feel very confident that they can define the word. Then, when asked to independently write it out, they get frustrated, eventually feeling as if the word includes so much that it does not define anything. There are many different definitions of “system” in the literature but they are more alike than different and it does in fact carry a very precise meaning.

Answer the following:

Question 1:

The left-hand column of this table lists a couple of entities that satisfy a criterion. That is, both an automobile and a compost pile get a “Yes” when we ask whether they incorporate this criterion. The entities on the right column fail to satisfy that criterion. They get a “No.”

The question: What is the criterion that these entities pass or don’t pass?

Before moving forward, please take the time to hazard some guesses. Click hints for help.
Hint # 1

Hint # 2

The Answer:
A Stack of baseball cards represent a collection of items that do not interact with each other. While the stack can include players from the 50’s, players from the Yankees, etc., the cards themselves do not tie to other cards in an active way.

Likewise the inert rock pile, as it represents a collection of pebbles, schist, sedimentary stones, etc that do not interact with each other.

By contrast the elements of a compost pile — organic matter, minerals, water, and microorganisms interact with oxygen and each other to gradually transform the compost pile into finished rich compost for the garden.

In the same way the car consists of parts such as a driveshaft, motor, differential, wheels and cabin that interrelate together to provide transportation to the driver.

The criterion:
Does this entity represent a system of interconnected and interacting parts that together provide some function?

The exercise points to some defining properties of a system.

  1. First, it evokes the fact that a system functions. That is, a system delivers on a specific purpose / function. Compost piles transform vegetative waste into rich usable humus soil. Cars transport people.
  2. Second, the exercise evokes the fact that each part in the set can affect the behavior of the whole system. That is, you need wheels and a motor for the car to work. Compost piles need the right amounts of oxygen, water and microorganisms to deliver finished compost. Cars do need a gas pedal which in turn connects with a fuel injector which in turn feeds cylinders that contain sparked explosions, etc.

By contrast rock piles do not DO anything. They can sit in the way of things but they of themselves do not do anything. Another person may organize a stack of baseball cards but the cards themselves do not interrelate to deliver a defined function.

Then we can refine our understanding with another exercise. Try this Question.

Question #2

As with question 1, identify the question or a criterion that generates these ‘yes’s and ‘no’s for these items.

Hint 1

Hint 2

 

 

The Answer
A car can transport people without sun visors and glove compartments but not without an engine of some sort and a drive shaft. The point: a system consists of essential parts that together allow it to perform a defining function.

Criterion:
Does the system need these parts in order to deliver its function?

These examples help create the “mental model”  and logical rules that segregate systems from just collections of things.

Read more about how to recognize systems here.

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